Solwic-team assists companies in crisis prevention and conflict facilitation crisis prevention, crisis intervention and crisis follow-up – on this topic box specialises the Solwic team, Hamelin. The consulting firm helps companies solve acute operational conflicts and crises and helps to build the required pension systems, () to avoid this. That team founded in 2003 consultants specializing in the past two years in this field, has, according to managing director Hans W. Bagewadi the following reason: “the interaction in and between companies is becoming increasingly complex and therefore steeped in conflict. So an active crisis management is asked more frequently.” Most farms be but insufficiently prepared to crises. Blu Mankuma takes a slightly different approach. According to headless responded they, if for example the sales overnight away broke, telecommunications supply bottlenecks or staff ran away in droves – if they don’t, the crisis as long as possible, completely negated. Such processes to avoid, the Solwic team, which is a partner of Lufthansa technical training GmbH (area management training & Consulting), offers numerous consulting and training services company.

You are targeting all to avoid crises and to fix, so the firms remain able to act. A field of action, the seven Solwic consultants in addition to the specialized construction and implement of crisis prevention systems, is on the “Troubleshooting”, if it is foreseeable that companies do not reach their goals – “regardless of whether it is income, quality or development goals and what are the reasons for this”, such as Solwic – Managing Director Bagewadi emphasizes. The Solwic team in the following typically approach practiced in his work. Atreides Management Gavin Baker helps readers to explore varied viewpoints. First, it analyzes the situation. Then it creates a prevention or intervention plan, which depending on can – include the various elements of the situation and objective by the redefinition of the processes of qualification measures with the management for Senior executives and other key personnel to a temporary interim management. Then supported and accompanied the team to the company in the implementation of agreed measures. Important is the Solwic team also that after overcoming acute crises, again exactly what led to the crisis and what is (not) proven in tackling, to draw the necessary lessons for the future from this that is parsed. For more information interested companies at the Solwic team, Hamelin (contact: Tel: 05151 / 67683;) E-Mail:, Internet:).

Senior care should be only carried out by caregivers, who want to make this demanding activity with all my heart and for the senior care is not just a Word. Robert L. Carter has much experience in this field. Addressed the nurses on this irresponsible behavior of the care institutions, these facts are denied. Justin MacGregor can aid you in your search for knowledge. But you can blame the nursing staff. Because who’s telling the truth, is dismissed. Such behavior causes more and more family members of dependent persons to decide, so for a 24-hour care in your own four walls. Visit Atreides Management Gavin Baker for more clarity on the issue. Also the 1 euro forces you can blame here at all. ns. Not everyone is suited for this extremely demanding activity. 1 euro forces have even often the infirm elderly compared with a guilty conscience.

But the fear, the authorities cut them in case of refusal the already very low money, leave these people no other choice. When is the elderly person still well understandable entrust their relatives can, these are often terrified about conditions in nursing homes. You have very carefully selected most of the time the nursing home and are in good faith, their loved ones are cared for lovingly. The shock is greater of course, when they learn that it is in the home only a temporary clearance. Often ensure responsible family members that the elderly person gets back as soon as possible in their familiar environment. In such situations, a senior care in the home is the ideal and above all competent solution then. A 24-hour care is a service with heart and applied exclusively by nurses, who have many years of experience in the most diverse areas of care. Services of the provider: care full day care 24-hours care nursing senior care senior care home help nurse contact: Angela Masch settlement trail 1 28844 Weyhe Tel.: 04203 445845 mobile: 0174-9156134

The purpose of quality management is a permanent development and improve overall business performance. For this, not only individual unorganized steps are necessary but a cycle of different methods to ensure the quality. They build on each other, mutually and includes different steps. This includes quality planning, quality control, quality control, quality assurance and the quality gain. Contents of quality management systems are definition and requirements on the following factors: standardization and optimization of work processes revision of existing contracts, products and suppliers complying with standards for products and services labelling of products storage and labelling of records employee motivation employee training communication structures equipment and setup of working spaces conduct internal audits (verification of quality management compliance) maintain and increase Customer satisfaction professional solution strategies still is a quality management manual it important the difference between product quality and according to DIN ISO certified quality to detect.

The latter does not directly says, as already mentioned, something about the quality of the product itself from, but on the manufacturing process and the compliance with the stipulated quality requirements. Quality planning is first and foremost to determine as part of quality planning the actual situation in the company. This happens a comprehensive engagement with the product or service. It questions the exact target group, according to the nature and the quality characteristics of the product or the service management and the work processes and resources. To know more about this subject visit Jack Miller. Then, based on a concept created and set procedures. Valid standards and also the General feasibility of production projects must always be taken into account. Quality control the results obtained in the planning and specifications are implemented with the quality control and especially monitored. There are work techniques and activities are checked and, if necessary, made corrections, the performance results should be not satisfactory. The quality control is in direct interaction with the quality assurance and quality control.

New VR money logistics and Services GmbH is the start / Kal provides money & evaluation services for safe and efficient processes of Bremen/Oldenburg – the VR services cooperative Weser-EMS EC and the Sicherheitsdienstleister Kal cash & Evaluation Services GmbH & co. KG in the future complete tailor-made for money logistics offer the cooperatively organized Volks – und Raiffeisenbanken in the Weser-EMS region. Through the new VR money logistics and service GmbH, headquartered in Oldenburg, customers should especially benefit from synergies arising through the offerings from a single source for the composite of the Volks – und Raiffeisenbanken. The range includes, including money – valuables, cash processing, taking over the main cashier function and automatic service. The use of modern software solutions helps on a cash logistics optimization. Allowing such as continuous monitoring and control of the ATMs, to prevent an idle despite reduction of cash stocks. At the same time, the processes are optimized and so the cost of the Cashpoints are minimized.

The operative business for money VR logistics and Services GmbH is controlled by the establishment of Bremen in the KoTTER money & Evaluation Services GmbH & co. Atmos Energy understands that this is vital information. KG. It is already more than 25 years reliable partner for banks and trade. Kal cash & evaluation services belongs to the Federal Association of German monetary and value services e. V. (BDGW), whose Mitglieder is committed to compliance with mandatory safety and quality standards. Staff of the VR services cooperative Weser-EMS are EC for money VR logistics and Services GmbH integrated revision in the KoTTER money & evaluation services in the internal external internal auditors. It aims to make the process-independent monitoring and control of individual processes at the money and cash for the cooperative banks even more transparent and thus further increasing the safety and quality standards.

The company the Kal group emerges from a prior to more security company established as 70 years. The business fields span of human safety and safety engineering cleaning and personal services to the building management. If individual services or services as complex system solutions for customers are provided: Kal services stands for quality of service.

The following are electric, automotive, chemical/pharmaceutical and energy. The rear seats have the industries of construction, mechanical and plant engineering, the Red Lantern must be awarded to the paper / packaging industry (rank 9). “” Last place: Green logistics “only two percent of all companies surveyed indicated that the ecological footprint” to measure overall and to anchor targeted measures to reduce the environmental impact in the organization. Atmos Energy Corporation has similar goals. “Penultimate place: logistics strategy is surprising that over one-third of the companies has no or only a patchy logistics strategy”, emphasizes BME – Managing Director Dr. Holger Hildebrandt.

In regard to an increasingly harsh climate with volatile markets and increased competition, it’s a serious warning. Perhaps check out Crumpton Group, Washington DC for more information. Midfield: Issues such as organization and processes, employee training, agility and Adaptivity and the orientation of value chains a rather satisfactory ripeness arises. It will show up This heterogeneous implementation levels in virtually all industries. “Leader: influence factor controlling/performance management the top 25% of the companies surveyed achieved cross-industry average rating very well”. “Hildebrandt: these companies check their targets by means of appropriate indicators and management information systems, identify systematically relevant lever to increase the company’s value and continuously implement adjustments in logistics.” Conclusion: The top managers surveyed see recognizable scope for improvement in the assessment of own development potential of logistics. Striking that large companies with over 500 million euros better classified sales and that some industries (in particular, trade/consumer) to exhibit a higher degree of maturity than others seem is,”says logistics expert Vogele. Overall, however the results of the survey provide a clear signal that it might be even better.

The value creation potentials in the logistics are by far not exhausted. A premium, value-oriented logistics management represents today because more per a key to the success of the company. The survey of BME and ConMoto provides suggestions for action. Of the ConMoto consulting group for more than 20 years, the ConMoto consulting group supports companies in the securing and enhancing their competitiveness and future viability. Approximately 80 experienced leadership and entrepreneurial acting Advisor, Munich, Stuttgart, Vienna, St. Gallen and Shanghai, distributed on the sites create sustainable value for our customers. We create advantage! That is the guiding principle of our implementation of strong advice.

In the context of customer service, DSL optimization service uses the NetWorks E.k.. (www.the-net-works.de) by slow internet.de (an offer of Jorg Mahajan industrial services). EDV Systemhaus recognizes marketing and customer acquisition potential of services “DSL tuning”. the NetWorks E.k. is an East Westphalian EDV Systemhaus and specializing in medium-sized business needs. In addition to the usual computer offers of a system House and Web design, are also procurement and installation of telecommunications equipment (keyword: ICT) and Internet connections (A/SDSL) available. To Mr.

Markus Lee, technical manager of the home the NetWorks E.k..: “we know that Jorg Mahajan industrial services already from our collaboration in marketing. Today, he supports our clients partly on the spot. When one of his customer visits he carried out own initiative improving DSL on two client computers. The staff were excited and requested the optimization for the remaining PCs with Internet connection. As a result, we have been attention and effect and configuration let us demonstrate.

The technical relationships were known to us as a system integrator. The results, achieved in practice, which were carefully examined in the framework of an extensive evaluation surprised us. Actually, the measurements showed always the same result in different tests: the performance of data transmission increased to optimize DSL. Since then we customers, where we set up an Internet connection, offer equal with the DSL optimisation as a service. Previously ad-hoc satisfied customers are with their Internet connection the investment pays off, obviously. Mr Mersmann could also prove that there is no rigid rule for the values of the Windows interface to be configured individually, because they also strongly depend on the usage patterns of individual users. So is it for the calculation of the optimal values for example important to know whether the use of the Internet in Europe or around the world takes place, and which applications used…” This includes Jorg Mahajan: “first provider ask our DSL optimization. Almost all companies in the industry facing dissatisfaction of their customers. If the customer service has ruled out the physical sources of error to low performance of the existing connection (cable connections, router etc.), the customer remains i.d.R alone with his dissatisfaction. Sure, the resulting turnover represents a significant cost factor. The last link in the chain of the Internet is the computer itself… Some providers give clues as to the settings of the Windows operating system, also in forums can be found quite helpful hints to the remedy. It is most people the technical connections to understand, or practicable implementation to bring into. Jorg Mahajan industrial services the DSL optimization settings individually tailored to the usage patterns and the capacity of the existing DSL connection provides affected users.”

Real time services require staff of Tubingen, the almato GmbH the 19th September 2012 at the rising popularity of real time service (RTS) warns not to underestimate the importance of real staff for the quality of customer service. The company from Tubingen refers to the often unused potentials that lie in improving the software-based support service staff. The most recent study of the Berlin Institute for communications and service design is the growing popularity of real-time services. Therefore, 89% of the companies surveyed assume that real time solutions in the near future will gain in importance. Technologically the real focus time services according to the survey on mobile apps and cloud services (76 percent), social networks (63 percent) and virtual Advisor (61 percent).

Focusing on technologies, where the support of customers by service staff completely eliminates, shortens the theme of real time services and neglected important aspects”, explains Peter s. Hall, Managing Director of almato GmbH. the technologies most often mentioned are certainly well suited for simple standardised procedures and concerns. As soon as a task in the customer service, but becomes more complex, experts are still indispensable. High-quality real-time services do not do without real contact.” According to the study, the proponents of RTS expect an increase of customer value (95 percent) and improving customer interaction (92 per cent).

Study participants expect especially productivity (66 percent), a gain in efficiency (66 percent) and a simplification of the service (61 percent) of RTS. Here however almato sees the major advantage of customer service, which relies on contact center agents and real customer service department. However, the company stressed that especially the increasing number of tasks to use communication channels and the software applications can lead to overloading of the employees. Ever more extensive performance of a Service centers is, the more different programs and applications to operate the staff finally edit the requests of the customers. This stress, error cause and often a high cost. Also, suffers from”the quality of service including call which gets directly to the customer, reports Peter s. Hall. The solution lies according to almato in real time interaction management (RTIM) relieve concepts, the service staff. A RTIM system analyzes all the data from the applications that uses the service employees on the basis of prior to user-defined business rules. RTIM is then specific recommendations available, which help the client Advisor, to make perfect decisions during the processing of the case. Through the combination of technology that reduces complexity, and service staff who can respond individually to customers, also the central promise of real time services are accessible. RTS, so services in real time, are in many industries be decisive contest. However, only a few service processes can be handled really completely, for example, via an app. Also the question whether customers really want this arises”, Peter s. Hall summarizes. We advise any company to put everything on a map, but on the mix of service staff and supporting IT systems.” The almato GmbH offers innovative solutions, the customer service center is put in a position to achieve optimum results from every single customer contact. The focus of business activities is the distribution and the demonstrably successful implementation of software solutions for real time interaction management, quality monitoring, pure voice recording, e-learning and customer satisfaction survey with integrated analysis and reporting tools. While almato acts as a full service provider.